Testimonials

Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we are honored to receive such heartfelt praise. We feel that these messages speak for themselves, and we would like to share them with you.


If you feel we have gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts. It means the world to us to hear from you and know that we have made a difference.

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"Dear Charlie, Susan, and John - When we stumbled upon Dee Funeral Home in the results of a Google search in the middle of the absolute worst day of our lives, we had no idea that we were about to be cared for like family. From the first call we made to you to the final visit to tie up loose ends, we were all so completely touched by the way in which you interact with the world (i.e. "do your jobs"). You are kind, smart, thoughtful, eloquent, competent, efficient, beyond-prepared, flexible, subtle, commanding, reassuring, warm, empathic, and creative. We know that the service we received from you was something special. And that experience shaped the lens in which we view our loss."

Local family

September 23, 2017

"Dear Charlie and everyone at Dee Funeral Home, words cannot express how much we felt at peace knowing that everything was handled so professionally by you. There isn't enough space on this card to list all of the details that you attended to, but we noticed everything. The preparation, program, mass cards, linking us up with the church and Sleepy Hollow, even the selection of a custom-engraved and designed "Boston College" urn. Concord is made better with the Dee Funeral Home in it."

Local family

September 22, 2017

"Dear Susan, for all your most wonderful help in planning my mother's "Going Home" service. Everyone remarked on what a beautiful service it was, and I will always be grateful for Charlie's gift to me of the possibility of bearing the urn to the altar and procession to the gravesite. It was a most moving and memorable occasion for me, for my daughters, for our family and our friends."

Local family

September 15, 2017

Dear John, I want to thank you and Susan for handling my Mother's funerary trust and final arrangements. It was very helpful for myself and my brother that you were able to take care of everything for us without us having to be in Concord in person.

CA family

July 27, 2017

Dear Charlie, I feel compelled to write to you to express my sincere gratitude for all you did to take care of us throughout the process following my mother's death. Every time I spoke with you, you somehow made me feel so much better. Your flexibility, thoughtfulness, and gentle manner helped things go as smooth and seamless as possible. Everyone that worked with you (drivers, musicians, the Pastor) was so pleasant and kind. I can't thank you enough for all you did for my family and I.

Concord family

July 10, 2017

Dear Susan, Thank you for making my husband's day so special. You took care of any wrinkle that could pop up. He was laid to rest in the most peaceful way, that we could cry and smile at the same time. How did you manage to have the weather perfect and the birds chirping?

Acton family

June 06, 2017

Dear Charlie and Dari, Thank you both personally and professionally for everything you did during my mother's illness and passing. You made a stressful, emotional week as calm and unstressed as was possible. Thank you for your care and compassion as well as for the lovely orchid. Let's get together for happier times soon.

Lincoln family

May 12, 2017

John, We want to thank you for your gentle manner and good care of all the details for my Mom. Her farewell has been beautiful.

Lincoln family

May 04, 2017

It was a difficult time for us. I want to show our appreciation to John Arena and all the staff at Dee Funeral Home for the excellent job you did with the funeral. John, especially, from the first time we met, you were standing in the pouring rain with your umbrella up waiting for our arrival. You had went above and beyond with each of our requests with such patience, grace and kindness. Your attention to all details were handled with compassion to perfection. We all appreciate and are grateful for your being there to help and guide us through this difficult time.

Carlisle family

January 14, 2017

" Dear John, Please accept our heartfelt gratitude for all that you have done for our family over the last several weeks. From coordinating the pre-funeral plans to organizing and orchestrating the funeral services and remembrances - you were a tremendous help! You were always so personable and supportive to us - so much so, that you felt like family - and for that, I will always be grateful. Thank you so much for being so thoughtful, kind, compassionate, sincere, and always a true professional. How blessed I feel to have been able to work with you and I thank you from the bottom of my heart."

Concord family

November 22, 2016

Dee's funeral home is simply fantastic. During the recent death of my mother I had approached Charlie for some assistance with the last journey of my mother. I should say I was very touched by the respect, dignity and empathy that was shown to our family. We are extremely grateful for the care, attention, and planning during the funeral. The sincerity in understanding other beliefs and ensuring that the last rites are performed in accordance with ones culture was remarkable. We express our deepest appreciation and gratitude to Dee funeral home in making us feel at home and giving us the best care in our time of grief. Thanks so much to the staff of Dees funeral home for helping us out during such a difficult period.

Acton family

November 16, 2016

"Such an amazing service you provide. We were truly blessed. Thanks to all. Special thanks to John Arena who attended to all details with utmost respect, sincere grace. As we buried my dad today, it could not have been more majestic a day. Thank you Charlie for going the extra step in helping navigate choices Monday nite."

Carlisle family

October 17, 2016

" Dear John, Just a note of appreciation for your guidance, compassion, and friendship during truly the worse time of our lives. You have a true gift for making light in the darkest of times - thank you for all you do and continue to do."

Concord family

July 25, 2016

Dear Charlie, John, Sherry and Susan, Thank you so much for everything you did over the last five days to make my Mom's wake and funeral memorable events. My job was easier knowing I could rely on the high standard of services you always provide. Every time the family has needed you, you have delivered flawlessly. We could not be more pleased with the care, attention to detail, and calming presence you maintained throughout this difficult time.

Concord Family

July 13, 2016

Thank you so much Charlie for everything for my mom's wake and burial. Everything was perfect!

Concord Family

July 13, 2016

"Dear John, You're amazing at what you do. Words could not possibly describe how we feel about all the hard work, dedication, and detailed personal attention you gave us before, during, and after Mom's service. You have to be the most professional person we have ever met. The obituary you wrote was incredible. All of your ideas and personal touches were amazing. Thank you for all the phone calls, helping with Dad, and everything that you did to comfort and reassure us during this very difficult time."

Concord family

July 01, 2016

On behalf of my father and the members of our family, I wish to thank you for the outstanding services provided by the Dee Funeral Home in managing the arrangements following the death of our mother. In particular, we would like to extend our gratitude for the expert assistance provided to us by Mr. John Arena of Dee. At every step of the process John demonstrated kindness, versatility, and attention to detail. He worked seamlessly with our minister and the church staff and was instrumental in ensuring that our mother's memorial service was a beautiful commemorative of her life. As I told John, my mother admired people who were expert in their fields and who did their job with skill, and she would have very much appreciated his efforts. When seeking a funeral home to handle the arrangement for my mother, my father chose Dee because history matters to our family, and he noted that you had been in business since 1868. It is not hard to understand why. Once again, please accept our sincere thanks for your help at this difficult time. We are most grateful.

Concord Family

November 14, 2015

"Dear John, On behalf of our family, I would like to express our appreciation for your compassion and high degree of professionalism during our recent bereavement. We will always be grateful for your care during a very difficult time."

Concord Family

September 28, 2015

Dear Charlie and Susan: I would like to express my gratitude for the professionalism, empathy and patience you rendered to our family as you guided us through the difficult time of our husband and father's passing. We feel that he was honored in just the manner he so deserved. We are forever grateful.

Acton Family

August 24, 2015

I would like to take this time to thank you personally for all you did for this family during a most difficult time. You kept your promise and you went above and beyond when you personalized my husband's vault with his favorite team emblem and colors and sang the team song at the cemetery. You, Susan, John and all your Dee staff are just great and we really appreciate it. Our family and friends are still talking about how great it was and what an amazing service to remember. I will never forget all you did to help us through this difficult time.

Lincoln Family

August 19, 2015

"Dear Charlie- We want to thank you, Susan and Sherry for your assistance in preparing for the arrangements for the funeral and the burial of our mother. We really appreciate the photo collection that you put together to show at the wake. We all really enjoyed seeing those pictures of happy reminders at a difficult time. Charlie, we also appreciate that you made the arrangements for Kathleen Carter to sing at the funeral Mass. My brothers and I, as well as my mother's siblings really appreciated your kindnesses during this very difficult time. We were so happy with the services that we received we will gladly recommend the funeral home to other family members and friends when the need arises." Again- Many Thanks and Warm Regards.

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"Everything you did during our time of sorrow on the loss of our mother was perfect. She looked so beautiful and real that I actually thought she was going to sit up and thank everyone for coming. I am sure she was looking down on the whole thing and smiling at us."

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" We would just like to say thank you from the bottom of our hearts - for all of your kindness and personal attention to us during our dad's services. We had a pretty rough five weeks prior with surgery and many set backs. But you all made the process of the wake-Funeral services such a warm, caring: pleasant experience. We felt like wonderful 'family friends" were guiding us along and we cannot tell you how much you all meant to us during this time. We feel so relaxed with all of you. We so honor how your whole family/staff make this possibly difficult process- so relaxed. We deeply thank you and consider you our friends. We will always remember your "real" kindness."

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"I want to thank you for all that you did for me and my family during a difficult time. We really appreciate all of your guidance and advice. The materials you helped us with were lovely and helped to make the service flow. It is most appreciated."

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"Thank you for being so wonderful to my mother. My family and myself deeply appreciate your caring, thoughtfulness and guidance through such a sad time. Thank you for being there in such a calm, understanding way. We were blessed to have had you."

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"I want to thank you on behalf of my sister, brother and myself for all the care, concern,and kindness you showed us when we lost our mother. This has been an incredibly hard time and it could have been made more so, but all of you provided the right insight at different times, to make the work we had to do as easy as possible, Our family has now begun the sad task of going forward without our amazing mom. We thank you for helping us through the worst days. It meant the world to us,"

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"Just a little note to let you know how kind you were to our family recently. You were very caring and professional throughout this sad ordeal. Your helpers were so kind to help our family members who were disabled get in and out of the church entrance easily."

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"You gave our family a treasured gift. My mother was ill for so long, that I was afraid that she could not be viewed. She looked so beautiful and restful at the viewing. My entire family is so grateful for all that you did for our family."

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Susan, Charlie and Sherry, Thank you all so much for helping to create a simple, elegant memorial service for my mother. The way in which we were able to say goodbye to her was perfect and she did look beautiful. We are grateful for your hand in that. It felt so good to be back "home" in Concord and to be able to share stories and memories with you. It made it very special, as did knowing you were behind the scenes was reassuring and we appreciate all you did for Mom and us.

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The memorial tribute to my husband was so special. Our entire family was so pleased with your service and professionalism and we will recommend you to our friends. Thank you for all you did for our family.

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"To say that I was impressed by your handling of my brother's obituary would be an understatement. Your patient, helpful and efficient editing and preparation of the final draft, and your rummaging around with ideas to get a nice photograph of him into the newspapers and your very attractive website, was a stellar performance. My hat is off to all of you!

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"Just wanted to take a moment and reflect on the great job you and your staff did for the wake, service and burial of my mother. You really made one of the toughest days of my life, about as easy and enjoyable as one could under the circumstances. I am so glad we chose to have the service at the funeral home. Having everything at once at the funeral home made things much easier. You and your staff couldn’t have been nicer or more professional. I am amazed at how quickly you were able to walk us thru the process, without making us feel rushed, and put everything together so well. You are a true professional. It is no wonder that both my mom and dad admired you and your parents as much as they did. Thank you also very much for picking up/dropping off my mother’s friend so that she could join us at the funeral home and cemetery. She was such a long time friend of my mother and an important adult figure in my and my sisters’ lives growing up down the street, and I don’t think that she would have made it if it wasn’t for your kind gesture. Thank you very much, once again. You truly made someone who grew up in Concord, but hasn’t been there for quite a while; realize how lucky I was to grow up in such a wonderful place.”

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Thank you so much for the wonderful way you carried out my Dad's wake and funeral. I know he would have been pleased. You are very thoughtful. Also, the internet guest book is very nice. We were touched by the beautiful entrees my Dad's friends and colleagues are making. Thanks again for your great sensitivity with my Dad and our family.

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Thank you very much for your care, organization and hard work....unbelievable professionalism. Thanks to you we had a very memorable day in honor of our Dad! Truly a blessed day that will always be remembered....never forgotten. Thanks again for being YOU!

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Words cannot express how pleased our entire family was with the integrity and care you gave my father and all of our family when my mother died. There truly is a major difference when making arrangements with a trusted local family who has been in Concord for so many generations, burying all of our ancestors. Thank you for all you do for us and the Concord Community.

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I would like to thank all of you for handling our funeral. You were all so caring, kind and helpful, we could not have asked for more at such an awful time. Sometimes people are wary of funeral directors because of being pressured, I guess, but you all were the total opposite - just amazing - we could not have asked for more, and are so appreciative of all of you.

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You three run a great business, Charlie you never missed an item on the checklist and kept us so on track. You are super at your job too! I am so impressed. Ladies, Love you!

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Our entire family would like to extend our thanks to each of you. Your caring and support was evident throughout our son's wake and funeral. I think the memory of these two days will help the healing process.

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Thank you for the support, guidance and professionalism during my mother's funeral services.

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We are enormously appreciative of all of your help with our mom. You conduct your business with grace and sensitivity and utter professionalism, thank you.

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I would like to thank you personally for all you did for our family during this most difficult time. You kept your promise to take good care of my husband and you did! You really went above and beyond when you had his vault painted with the Red Sox colors and the song at the cemetery. All the staff at Dee's are just great and we really appreciate it. People are still talking about all that you did and how wonderful everything was at the wake and funeral. Thank you again

Local family

Thank you all for making my father's service so special. It was very comforting dealing with you, during such a trying and difficult time for all of us.

Concord Family

The caring and compassion of your funeral home helped us so much when we lost our child. We were in a fog, but you guided us through the maze . Now we can reflect on a beautiful service and final tribute which would not have been accomplished without the help of the Dee family team. Thank you so much for your kindness and guidance during our most difficult time.

Concord Family

Thank you for all your support and assistance with my father's funeral arrangements. It made my brothers and sisters, including me, feel very supported in a very difficult time.

Concord Family